DayRunner vs FareHarbor for planning tomorrow's drivers and vehicles

FareHarbor is a booking system: it takes bookings and payments online, tracks resources and lets you assign crew to departures. DayRunner doesn't take bookings. It reads tomorrow's bookings from FareHarbor, puts a driver and vehicle on every run, checks licence class, seats and NZ work time, and drafts the messages for you to approve. You keep FareHarbor.

What FareHarbor does well

FareHarbor is strong on the sale and the capacity behind it. Per FareHarbor's article on guides, equipment and staff, you can track equipment and resource availability and assign guides and crew to specific departures, all next to your reservations.

The pricing model suits small and seasonal operators. FareHarbor's boat tour page says there's no monthly or setup fee. A booking fee is added at checkout and paid by the guest by default. The rate isn't published; they quote it.

Side by side

Using both together

This is the usual setup. FareHarbor stays your booking system and your checkout. DayRunner reads tomorrow's bookings and does the planning.

Bookings come into DayRunner by webhook. FareHarbor's support team registers it when you ask, and we set it up with you. If you'd rather not, export tomorrow's bookings as a CSV and drop it in. DayRunner remembers your column mapping for next time. See integrations.

From there, DayRunner plans the day: a driver and vehicle on every run, checked for licence class, P endorsement, seats, availability and work time. Pickups go in your stop order with times, on a run sheet each driver can read on their phone. It drafts each guest's pickup message, supplier reconfirmations and driver briefs. Sending email, SMS and WhatsApp for you is rolling out with pilots. Nothing goes until you approve it.

When DayRunner isn't the right fit

• You need a booking system. DayRunner doesn't take bookings or payments.
• You don't want a monthly fee on top of a booking system that has none. That's a fair call for a small or seasonal operator.
• You run one or two vehicles and the same crew does every trip. FareHarbor's crew assignment and a routine may be all you need.
• You need a connection to something other than FareHarbor, Rezdy, Rental Car Manager or CSV. We don't have one yet. See the roadmap.

Questions