Driver off sick at 6am? See what breaks and the best fix in seconds

A driver calling in crook at 6am is the morning every operator dreads. In DayRunner you tap Report a problem, then Driver off sick, and pick who's off. In seconds it shows what breaks and the two best ways to fix it.

1. Report it

   On the Day page, tap Report a problem, then Driver off sick, and pick the driver.

2. See the impact

   Every run they held, guests at risk, and one line on why it's hard to cover.

3. Pick a fix

   The best fix and a second option, each with a plain outcome.

4. Apply

   DayRunner marks the driver off, sets the run and re-plans. Nothing is sent.

The fixes it looks at

• Re-plan the day without that driver.
• Put another free driver on the run, in a vehicle they're licensed for.
• Call in an on-call casual.
• Ask someone to change their day. These are flagged "ring them first".

It rules out anyone without the right licence class or P endorsement, vehicles that are out of service, and vehicles without enough seats. The rest is the same planner that builds your day, so hours and work time are checked too.

Plain outcomes

Each fix leads with what it means for your day. "Covers the 06:45 Milford, no new problems, guest messages unchanged." Or "covers it, but 1 other run then needs a driver." Show details has the knock-ons.

When you apply a fix, the run is locked to the new driver and vehicle and the day re-plans. Guest messages that change come back as drafts for you to approve.

Other disruptions

Driver off sick is live today. Vehicle problems, late flights and more disruption types are planned. See the roadmap.

Questions