DayRunner

Help centre

Supplier reconfirmations

Add your cafes, cruises and activities as suppliers. DayRunner drafts each day-before reconfirmation with the numbers and tracks who has confirmed.

Add each supplier once in Setup and link it to your products. When you plan the day, DayRunner drafts a reconfirmation for every supplier on the run, with the date, pax, product, time and dietary count. You send it and mark it confirmed when they reply.

DayRunner sends reconfirmations and guest messages for you, rolling out with pilots. Until it's switched on for your workspace, you copy each one and send it from your own email.

Add your suppliers

In Setup, under Suppliers, add each one:

  • Supplier and Category: activity, meal_breakfast, meal_lunch, meal_dinner, transport, accommodation or other
  • Email (for reconfirmations)
  • Products (comma, partial ok): which products this supplier is part of. Milford matches "Milford Sound Coach & Cruise".
  • What to confirm ({date} {pax} {product} {time}): e.g. Numbers for {date}: {pax} pax
  • Confirm by: e.g. 17:00 day before

Importing an itinerary creates suppliers for you.

Send and track them

  1. Plan the day

    Every supplier linked to a planned departure gets a row under Supplier confirmations on the Day page, grouped by category.

  2. Pick the view

    Switch between This day and Whole tour (7 days).

  3. Send it

    Click Copy message, paste it into your own email and send it. Then click Mark as sent.

  4. Confirm it

    When the supplier says yes, by email or on the phone, click Confirmed. The row shows DONE.

Once sending is switched on for your workspace, Email and Email all pending appear on these rows and do step 3 for you.

Tomorrow, sorted by 5pm.

Show us tomorrow in your booking system. We'll show you the same day in DayRunner.

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